***IMPORTANT NOTICE TO SALT CITY ICE CREAM CUSTOMERS***
It has been determined that our “Syracreamsicle” ice cream flavor may contain salmonella. As soon as this was discovered, we issued an immediate recall for retailers and stopped production of ALL of our ice creams. A full inspection of our facility will be done to ensure that all of our products are safe for our customers.
While no one has been affected, we urge our customers to take precautionary measures to ensure their safety. We ask those who have bought one of the potentially contaminated products to bring them back to a retailer for a full refund.
We have been working with the FDA ever since we discovered the problem to correctly address this issue and make sure it doesn’t happen again. Our greatest concern is our customers’ happiness and health, and we apologize for putting that into jeopardy.
Salt City Ice Cream strives to provide our customers with products that are of the highest quality and we are sorry for falling short of this mission. If you have any questions or further concerns, please e-mail us at email@example.com or call 1-800-555-1234.